Captcha Changes

Jan 19 2017, 06:29 PM

As a response to an aggressive increase of spam in 'Guest' enabled forums -- reported by our community and our own logging mechanisms -- we have implemented the friendly checkbox-style reCAPTCHA unit.

While we are not the biggest fans of reCAPTCHA, it has now become necessary because of spammers mass targeting active forum's guest-enabled areas.

Currently reCAPTCHA is enabled only for jcink.com, jcink.net, and jfbs.net subdomains. The reason for this is that reCAPTCHA requires each individual domain owner to add their domains to their account with a unique special key.

If you utilize a domain name it will default back to the regular (weak) captcha system. Should you have a spam problem at the moment and have a custom domain, please reach out to me and I will add you to our reCAPTCHA whitelist for the time being. We're developing a solution for domain owners to simplify this process.

At this time reCAPTCHA is being trialed by us over the next few days to see how effective it is. If it proves to be highly effective overall, we will implement it in other logical areas as well replacing the existing captcha.

We thank you for your patience and appreciate your attention while we continue to fight and hopefully defeat the spam!

-John

Feature Cleanup

Jan 9 2017, 12:04 PM

We're looking forward into the new year. As JFH has grown and changed over the years so have the needs of forum administrators and their members. The result? Some features and modules are rarely, or sparsely used. This is for a variety of reasons -- sometimes they have been eclipsed by newer features, they are outdated, or simply not of use in today's web.

Without any spin: we are going to be removing some features that less than 2% of our active boards even have enabled, and less than 0.5% are even "utilizing."

Out of respect for those still using these features, we are not doing this right away, and instead have marked them as deprecated with a notice for the last month or so. This is to let everyone know these features will be removed in the near future.

There is no time frame for them to be pulled - you do not have to worry about this for now, as this would be months, possibly a year down the line for some features before they are taken out.

Here is a list of the features that have been deprecated and will eventually be removed, as of 1/9/17

  • IPBookie System
  • DL System
  • Army System
  • IPDynamic Lite
  • Navigation Bar Set-up
  • Ad Removal (not premium)
  • RSS Feeds
As always, we are not going to stop adding features and working on JFH. But a cleaner code base is always easier to work with -- and less clutter in the Admin CP makes things more clear for both current and new administrators.

We apologize if you are utilizing one or more of these features and urge you to reach out to us if this will critically affect you. This will help us adjust our time frames in the future for removal and we may also be able to help you find a better solution for your needs.

We have ALSO deprecated the "Profile Templates" section of the Admin CP -- but I have not included it in the less than 1% category. Many users are still operating out of this section, so it will be a long time before it is removed. However, a notice is displayed to urge moving their template over to the new HTML Templates system -- which for most is a quick copy and paste.

Thank you for your continued support as we go forward into another new year!

Merry Christmas and Happy Holidays

Dec 24 2016, 08:46 PM

Happy Holidays and Merry Christmas! user posted image

[dohtml]<img height='230' width='150' src='http://support.b1.jcink.com/uploads/support/tree.png'>[/dohtml]

Everyone here at Jcink.com wishes you a happy and safe holiday season 2016, and the best of luck with your forum into the new year!

HTML Template Sets

Aug 12 2016, 10:59 PM

HTML Template Sets have been released for public beta testing. We recently made it available to all forums and encourage all forum owners and developers to read our announcement on it.

The HTML Template Sets area can be found in Admin CP → Skins & Templates → HTML Templates.

Via this new feature, you can now fully customize the following templates:

  • Category Headers
  • Board Stats
  • Forum Row
  • Topic Row
  • Main Profile
  • Mini Profile
  • Redirect Row
  • Subforum Headers
  • Topic List Headers
  • Post Row
We created this built-in feature, having seen developers do amazing things with JFH and JavaScript to customize their forum's HTML. A well-known available script is Black's Custom Forum Structure or "CFS" for short. While this popular 3rd party script has done amazing job for JFH users and we're amazed and even grateful at how much work was put into it all for JFH's benefit, it does not come without flaws, and it is no longer being regularly updated by its original author. The last commit to the github for it was 5 months ago.

As a result, if you are running CFS (you may be here because the Admin CP told you) you may have experienced all or some of the following:

  • Forums disappearing
  • Categories Disappearing
  • In-Forum Sub-forums Disappearing
  • In-Forum topic indexes disappearing
  • Profiles Disappearing
  • Profile Fields Out Of Order
  • Forum Templates 'Flickering'
We cannot solve any of these problems, they are bugs within the script itself that we cannot fix. But you do not have to live with these problems anymore. You can switch away from Custom Forum Structure, and use the new HTML Template Sets feature which is more robust and stable -- because it's done via the system side, coded and fully supported by Jcink.com Forum Hosting.

We urge all users presently using Custom Forum Structure (CFS), to please take a look at our migration guide. We have worked hard to try to make it so you can simply copy your CFS template into our system, and it will automatically translate it. To start moving your templates away from CFS, please see our Converting Custom Forum to Structure HTML Templates Migration Guide. No matter what version of CFS you are using, you can migrate from it.

The system is still in "beta", so we are actively developing it and welcome your input in the development topic. However, at this stage there is really no reason to be using CFS anymore for any of the above mentioned templates. All of them are extremely stable.

If you require assistance with conversion because you are suffering from problems related to CFS, please feel free to post in our forums for help and we will try to guide you!

Helpful Links:

Thank you for your support!

- JFH Administration

+1 Premium Additional Forum

Mar 20 2016, 09:34 PM

+1 Premium Additional Forum

We have enhanced our Premium Service by allowing one more additional forum to be added to every premium plan. This is effective immediately as of this post for both current and new subscribers.

Premium Service plans now supports up to 5 forums total, with 1 being primary and 4 being additional. We have updated all of our documentation to reflect this as well, please see the premium promo pages.

http://jcink.com/index.php?p=premium

Premium Management Changes

We have made major changes to some aspects regarding management of Premium Service to give you more control.

  • When you remove a forum from your additional boards, you can choose to either make it independent requiring a subscription of its own to continue or downgrade it to the free service automatically.
  • When you cancel premium on a primary board, you can downgrade the primary board fully to the free service automatically.
The above options were always possible, but used to necessitate submitting a support ticket to complete -- you would have to wait, but this is no longer necessary. http://files.b1.jcink.com/html/emoticons/smile.gif

Thanks for your continued support and enjoy the added benefits!

-JFH Staff

Rescheduled Network Hardware Upgrade

Mar 13 2016, 10:39 PM

Last week, we attempted a Network Hardware Upgrade. While we were successful at getting the unit in place and setup, we were unfortunately unable to complete the final steps necessary to deploy it live.

We're allotting a 2-hour maintenance window to attempt the final step required to make the switch to this hardware. Please follow us on twitter to keep up to date on the most recent status. The time of the maintenance attempt will be this Wednesday, at 1AM EST.

Thank you for your patience and we apologize for any inconvenience,

- JFH staff

Network Hardware Upgrade

Mar 6 2016, 01:30 PM

On Thursday, March 10th, 2016 at 1:00AM EST we will be installing newly purchased network hardware capable of 2 million+ PPS, with the intent to retire out the system we're currently using.

We believe that this upgrade should go smoothly and should not take more than 15-20 minutes at most. Everything has been preconfigured to be a 'drop in' replacement with only a couple adjustements. However, we're allotting a 2-hour maintenance window just in case.

This upgrade will be mainly transparent to you and your users as these are more internal changes.

Thanks for your patience and support! We can always be reached on twitter @ http://twitter.com/Jcink

-John

Imgur Images and JFH

Feb 9 2016, 04:22 PM

If some of your images hosted on Imgur are not loading, it is because they have banned our service from using the images.

QUOTE (Imgur)
The terms of service can be found at http://imgur.com/tos. We don't allow hotlinked images being used as content for other websites.

Imgur did not reach out to us specifically about this, the message was passed on from one of our customers inquiring why their specific RP forum domain name had been blocked. This was done to them without any warning. As a result of this inquiry, they proceeded to block our entire domain name as well without notice.

In review of the current Terms of Service at Imgur, this has been made clear per the following:

QUOTE (Imgur ToS 2/9/2016)
...don't use Imgur to host image libraries you link to from elsewhere, content for your website, advertising, avatars...

This would exclude many usage cases on forums. If you have anything hosted on Imgur for your forum on JFH or any other board, we'd recommend rethinking it in light of this.

Read more about the file manager here: http://jcink.com/main/wiki/jfb-filemanager

Our recommendation at this point is to transfer all of your images on imgur to the JFH File Manager. It's free and really easy to use. If you're a premium user, you get 2GB of space for images and other content, and a 15mb file size limit. In the coming week, we will likely be increasing the storage limits as well. Most of you are not hosting anything that would not fit within either the current free or premium space limits, but we're going to give you a little extra space anyway

We will also be looking into forming any possible partnership(s) with image upload services that are willing to cater to certain needs of forum users, as Imgur apparently no longer wishes to do so.

We apologize for any inconvenience.

-John

PM Spam

Jan 16 2016, 07:21 PM

You might have gotten a PM today from a user on the support board who sent a message titled "You won prize from Jcink.com" with a fake link to a prize page to multiple users. Please disregard this message, these manual spammer(s) have been banned and dealt with.

Apologies for the inconvenience.

-John

IP Address Change - Domain Names

Apr 13 2015, 01:10 AM

If you have a domain name for your board, and are not using CNAME records (which you should be) to be automatically updated, please be advised that you must change it to: 199.59.160.249

The old IP, 199.59.166.212, is being retired since the cloud server it's on has been having some stability issues in favor of a move to a dedicated system.

How do I know if I need to change it?

Log into Admin CP, go to "System Settings -> [url=http://jcink.com/main/wiki/jfb-acp-system-settings-domain-manager]Domain Control Center[/URL] If it reads OK, then you do not need to do anything. If it says "BROKE", then you'll need to update your records. As a secondary measure, go to http://cachecheck.opendns.com/ and enter your domain name - if your domain is showing up with the old IP, you need to update.

If you need any assistance with this, please let us know.