Premium Benefits Increased

May 6 2017, 11:12 PM

Forum owners are now able to apply either their monthly or yearly subscriptions to up to 5 other forums at the same time with no extra charge! This is great for running multiple live forums and development test boards without having to pay for a new subscription for each one.

We have also increased avatar size upload limits from 256KB to 1024KB (1MB) for premium users, and to 512KB for free users!

Our premium benefits page has been updated to reflect these changes.

It has been almost 3 years since we launched Premium service and every year we strive to improve it and increase benefits for all. We thank you greatly for all of the continued support.

This summer 2017 (for our US & North America users) stay inside, beat the heat, and create a new forum!

Best regards,

John & the JFH Team

Service Interruption

Mar 16 2017, 12:27 PM

Timeline (all times in EDT)

  • March 16, 2017 at 6:20AM we experienced a service interruption.
  • March 16, 2017 at 8:48 AM we became aware of the downtime
  • March 16, 2017 at 8:50 AM we identified the problem as an issue with our network server at Level3 Communications and not the server with the board data.
  • March 16, 2017 at 9:04 AM we were in contact over the phone with Level3 and techs were already working on the issue to find the root cause
  • March 16, 2017 at 11:00 AM a data-center based outage was confirmed; our systems were not specifically problematic in any way.
  • March 16, 2017 at 11:52 AM Service was restored.
  • March 16, 2017 at 12:11 PM we received notice that "there was an outage in the LA datacenter and a failed PDU had to be replaced. [...] and should be back to normal now."
We apologize for the inconvenience and thank for your patience. We also apologize for the slightly delayed response; and will look into why our notifications did not fire more than once for this incident.

We will be monitoring the server closely throughout the day to ensure it is OK. Let us know if you have any further questions or concerns.

-John

HTTPS Encrypted Browsing

Mar 10 2017, 10:26 PM

Jcink Forum Hosting is now offering HTTPS "BETA" to all free and premium users via the *.jcink.net subdomain.

If you use HTTPS, this means all traffic between your browser and the server will be encrypted and cannot be monitored by a 3rd party. While this is not so important for browsing from your home internet connection, it is essential to be secure if you are using public wifi or a similar public internet connection.

You can start browsing our forums and site by accessing:

https://forum.jcink.net

https://jcink.com

A full article on HTTPS has been posted here:

https://jcink.com/main/wiki/https-encrypted-browsing

HTTPS is a "BETA" feature within our service and is under development.

Comments, questions, and development news regarding this feature will be posted in our dev forum topic here:

https://forum.jcink.com/index.php?showtopic=27295

Thank your for your patience and we're looking forward to serving you with HTTPS http://files.b1.jcink.com/html/emoticons/smile.gif

-John

Captcha Changes

Jan 19 2017, 06:29 PM

As a response to an aggressive increase of spam in 'Guest' enabled forums -- reported by our community and our own logging mechanisms -- we have implemented the friendly checkbox-style reCAPTCHA unit.

While we are not the biggest fans of reCAPTCHA, it has now become necessary because of spammers mass targeting active forum's guest-enabled areas.

reCAPTCHA is being trialed by us over the next few days to see how effective it is. If it proves to be highly effective overall, we will implement it in other logical areas as well replacing the existing captcha.

We thank you for your patience and appreciate your attention while we continue to fight and hopefully defeat the spam!

-John

Feature Cleanup

Jan 9 2017, 12:04 PM

We're looking forward into the new year. As JFH has grown and changed over the years so have the needs of forum administrators and their members. The result? Some features and modules are rarely, or sparsely used. This is for a variety of reasons -- sometimes they have been eclipsed by newer features, they are outdated, or simply not of use in today's web.

Without any spin: we are going to be removing some features that less than 2% of our active boards even have enabled, and less than 0.5% are even "utilizing."

Out of respect for those still using these features, we are not doing this right now, and instead have marked them as deprecated with a notice for the last month or so. This is to let everyone know these features will be removed soon.

There is no time frame for them to be pulled - you do not have to worry about this for now, as this would be months, possibly a year down the line for some features before they are taken out. We will continue to check on the usage levels of these features and remove them accordingly. Our schedules will adjust as well based on any feedback to this post.

Here is a list of the features that have been deprecated and will eventually be removed, as of 1/9/17

  • IPBookie System -- removed as of 2/25/2017
  • DL System -- removed as of 3/4/2017
  • Army System -- removed as of 4/2/2017
  • IPDynamic Lite -- removed as of 3/4/2017
  • Navigation Bar Set-up
  • Ad Removal (not premium) -- removed from Admin CP 1/23/2017, credit system still active.
  • RSS Feeds -- removed 1/23/2017
  • Lo-Fi Version
  • Search Engine Spiders (ACP, not their recognition)
  • Lottery
  • Hack Attack Logs and 'Secure Login' settings - these are handled more internally now via our own heuristics.
  • My Assistant (Already replaced by alert system - but will be removed entirely if not enabled).
As always, we are not going to stop adding features and working on JFH. But a cleaner code base is always easier to work with -- and less clutter in the Admin CP makes things more clear for both current and new administrators.

We apologize if you are utilizing one or more of these features and urge you to reach out to us if this will critically affect you. This will help us adjust our time frames in the future for removal and we may also be able to help you find a better solution for your needs.

We have ALSO deprecated the "Profile Templates" section of the Admin CP -- but I have not included it in the less than 1% category. Many users are still operating out of this section, so it will be a long time before it is removed. However, a notice is displayed to urge moving their template over to the new HTML Templates system -- which for most is a quick copy and paste.

Thank you for your continued support as we go forward into another new year!

Merry Christmas and Happy Holidays

Dec 24 2016, 08:46 PM

Happy Holidays and Merry Christmas! user posted image

[dohtml]<img height='230' width='150' src='http://support.b1.jcink.com/uploads/support/tree.png'>[/dohtml]

Everyone here at Jcink.com wishes you a happy and safe holiday season 2016, and the best of luck with your forum into the new year!

HTML Template Sets

Aug 12 2016, 10:59 PM

HTML Template Sets have been released for public beta testing. We recently made it available to all forums and encourage all forum owners and developers to read our announcement on it.

The HTML Template Sets area can be found in Admin CP → Skins & Templates → HTML Templates.

Via this new feature, you can now fully customize the following templates:

  • Category Headers
  • Board Stats
  • Forum Row
  • Topic Row
  • Main Profile
  • Mini Profile
  • Redirect Row
  • Subforum Headers
  • Topic List Headers
  • Post Row
We created this built-in feature, having seen developers do amazing things with JFH and JavaScript to customize their forum's HTML. A well-known available script is Black's Custom Forum Structure or "CFS" for short. While this popular 3rd party script has done amazing job for JFH users and we're amazed and even grateful at how much work was put into it all for JFH's benefit, it does not come without flaws, and it is no longer being regularly updated by its original author. The last commit to the github for it was 5 months ago.

As a result, if you are running CFS (you may be here because the Admin CP told you) you may have experienced all or some of the following:

  • Forums disappearing
  • Categories Disappearing
  • In-Forum Sub-forums Disappearing
  • In-Forum topic indexes disappearing
  • Profiles Disappearing
  • Profile Fields Out Of Order
  • Forum Templates 'Flickering'
We cannot solve any of these problems, they are bugs within the script itself that we cannot fix. But you do not have to live with these problems anymore. You can switch away from Custom Forum Structure, and use the new HTML Template Sets feature which is more robust and stable -- because it's done via the system side, coded and fully supported by Jcink.com Forum Hosting.

We urge all users presently using Custom Forum Structure (CFS), to please take a look at our migration guide. We have worked hard to try to make it so you can simply copy your CFS template into our system, and it will automatically translate it. To start moving your templates away from CFS, please see our Converting Custom Forum to Structure HTML Templates Migration Guide. No matter what version of CFS you are using, you can migrate from it.

The system is still in "beta", so we are actively developing it and welcome your input in the development topic. However, at this stage there is really no reason to be using CFS anymore for any of the above mentioned templates. All of them are extremely stable.

If you require assistance with conversion because you are suffering from problems related to CFS, please feel free to post in our forums for help and we will try to guide you!

Helpful Links:

Thank you for your support!

- JFH Administration

+1 Premium Additional Forum

Mar 20 2016, 09:34 PM

+1 Premium Additional Forum

We have enhanced our Premium Service by allowing one more additional forum to be added to every premium plan. This is effective immediately as of this post for both current and new subscribers.

Premium Service plans now supports up to 5 forums total, with 1 being primary and 4 being additional. We have updated all of our documentation to reflect this as well, please see the premium promo pages.

http://jcink.com/index.php?p=premium

Premium Management Changes

We have made major changes to some aspects regarding management of Premium Service to give you more control.

  • When you remove a forum from your additional boards, you can choose to either make it independent requiring a subscription of its own to continue or downgrade it to the free service automatically.
  • When you cancel premium on a primary board, you can downgrade the primary board fully to the free service automatically.
The above options were always possible, but used to necessitate submitting a support ticket to complete -- you would have to wait, but this is no longer necessary. http://files.b1.jcink.com/html/emoticons/smile.gif

Thanks for your continued support and enjoy the added benefits!

-JFH Staff

Rescheduled Network Hardware Upgrade

Mar 13 2016, 10:39 PM

Last week, we attempted a Network Hardware Upgrade. While we were successful at getting the unit in place and setup, we were unfortunately unable to complete the final steps necessary to deploy it live.

We're allotting a 2-hour maintenance window to attempt the final step required to make the switch to this hardware. Please follow us on twitter to keep up to date on the most recent status. The time of the maintenance attempt will be this Wednesday, at 1AM EST.

Thank you for your patience and we apologize for any inconvenience,

- JFH staff

Network Hardware Upgrade

Mar 6 2016, 01:30 PM

On Thursday, March 10th, 2016 at 1:00AM EST we will be installing newly purchased network hardware capable of 2 million+ PPS, with the intent to retire out the system we're currently using.

We believe that this upgrade should go smoothly and should not take more than 15-20 minutes at most. Everything has been preconfigured to be a 'drop in' replacement with only a couple adjustements. However, we're allotting a 2-hour maintenance window just in case.

This upgrade will be mainly transparent to you and your users as these are more internal changes.

Thanks for your patience and support! We can always be reached on twitter @ http://twitter.com/Jcink

-John