Service Interruption (Resolved)

Jan 15 2020, 11:56 PM

Today, one of our network providers, Level3, had a catastrophic network gear failure at their datacenter located in Los Angeles, CA. This resulted in 10 full hours of downtime as we tried to communicate with the datacenter and their resolution. We're deeply sorry regarding this downtime and will be reevaluating our services with them going forward. Here is a brief general timeline of events.

  • Approx 1pm ~ network services are out, and the datacenter is notified
  • 2pm datacenter network operations center works to locate the root cause.
  • 3pm datacenter aware, suspects network-wide ddos attack
  • 4pm datacenter notifies us that there is not an attack, but a hardware failure and equipment will be replaced.
  • 5pm-7pm, datacenter continues to work on the issue, promising that they will move traffic to a working system quickly
  • 8pm reportedly, the traffic migration is "completed" but our services are still affected
  • 9pm-11pm we contact the datacenter for elevated assistance as our services are still not working. At this time they have stated they still cannot give an ETA and this piece of equipment is still not replaced. So we're attempting to take emergency measures to route traffic.
  • 3am CST the datacenter notifies us that a 'workaround' has finally been applied to restore service to those effected. As a result of this repair, email services are back online. Service to domain owners has been restored as well as email.
As we are taking a different route:

-> If you have a domain name, it will not work at this time, only * and * URLs are in service. (see 3am CST update)

-> The service may not be available to you since the routing change doesn't take effect immediately, for most it will take an hour, for others, it can take up to 24 hours.

-> Since this is an emergency measure, we will have to switch back, and there will be a planned notice regarding that.

-> Email services will not function at this time since we require that system for email. (see 3am CST update)

We are very disappointed in this entire experience from the datacenter whom we have used with relatively very few problems since 2013, and apologize for the massive frustration this caused today, and as of now it is still not over. We will continue to keep everyone updated via twitter and all avenues we can. Your patience and support in this time are very appreciated.

Merry Christmas and Happy Holidays!

Dec 24 2019, 10:34 PM

Happy Holidays and Merry Christmas! user posted image

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Everyone here at wishes you and your family a happy and safe holiday season 2019, and the best of luck with your forum into the new year! We thank you for all of the patronage you have given us throughout the years and look forward to another great year!

PM Spammer

May 26 2019, 08:29 AM

Unfortunately, as of 6:25AM EST, a new user sent PM spam to thousands of accounts here, going to each one and sending a PM. This user has since been banned and action has been taken, we're sincerely sorry for the inconvenience here. Please do not follow the link the spammer has sent in the PM. We have censored it on the board itself.

We sincerely apologize for the inconvenience here and are working to ensure that this does not occur again.

The PM system here is temporarily disabled while we check some recently registered accounts.

Member List HTML Templates, Features, Bug Fixes

Apr 22 2019, 03:21 PM

Member List HTML Templates are now available service-wide. With this feature, you can fully customize the look & feel of your list. For more information regarding this, check the wiki's HTML Templates section.

Member List Template Links:

Additionally, we've completed some small but important features and especially bug fixes in the last few months. Here is a summary of the most important ones.

New Features:

  • <!-- |parent_id| --> has now been added as a wrapper variable. [feature]
  • <!-- |total_replies| --> and <!-- |total_topics| --> board stats variables [feature]
  • <!-- |starter_id| --> and <!-- |starter_name| --> were added to the topic row templates [feature]
  • <!-- |last_topic_fulltext| --> provides the untruncated text of the last posted in topic on the board index in the forum row template [feature]
  • The default member list will show group prefixes/suffixes provided they are enabled per the "board wide" setting [feature]
  • The Recent Visitors main profile JSON was finished and a guide has been written for it on [feature]
  • A link to show all webpages was added to the webpage maker near the header: Index of Page Files [ Show All ] [feature]
  • Added a whitelist to explicitly allow twitterbot for Twitter Cards [feature]
  • Field_# id elements added to the mobile profiles [feature]
  • .topic-title-space and .topic-desc classes are available in the .maintitle for the topic show view. [feature]
  • Multiple file upload selection during posting [feature]
  • Deletion of all Custom Profile Fields via Admin CP will reset the field_# counter back starting with 1, ticket is no longer required for reset. [feature]
Bug Fixes:
  • CSS truncation issue: if you hit the limit, it could silently save it and not notify that there were any problems saving the content. This would cause loss of CSS. We changed that so that an error would occur and no existing data would be silently overwritten. [bug fixed]
  • Duplicate macro names cannot be added; e.g. it's not possible to have two SIG_SEPARATOR variables. [bug fixed]
  • Adding a premium forum to a plan does not require exact casing to be correct in the name. [bug fixed]
  • ModCP reports did not always provide the correct link to a post if a report was made via mobile mode [bug fixed]
  • The 'Profile Templates' section has been removed (this does NOT mean mini profile templates have been removed! This was an old section that was deprecated and didn't work anymore.) [bug fixed]
  • The 'Share This Search' link when trying to seek topics by a single user was showing topics by all users. [bug fixed]
  • Search for topics only with the search engine returned only one result [bug fixed]
  • Enable Emoticons / Signature when editing a post was not reflected or saved (they would need to be unchecked/rechecked). [bug fixed]
  • Shoutbox avatar processing was not working with avatars over https:// [bug fixed]
  • Backticks in the doHTML tag work now [bug fixed]
As always, if you have any questions, please feel free to reach out to us at any time!

Best regards,

John & the JFH Team

Scheduled Maintenance 12/14

Dec 12 2018, 07:56 PM

We'll be conducting scheduled maintenance from 1:00AM-4:00AM (EST) on 12/14/2018.

We expect the maintenance to be completed far sooner than the scheduled window but we have left it open in the event that more time is necessary. The server will be rebooted during the process so service will be unavailable and/or sporadic during this time. The nature of this maintenance is not to correct anything wrong, it is a simple hdd swap for redundancy.

Thank you for your patience and we apologize for any inconvenience,

- JFH staff :)

Scheduled Maintenance

Nov 12 2018, 06:29 PM

We'll be conducting scheduled maintenance from 1:00AM-4:00AM (EST) on 11/16/2018.

We expect the maintenance to be completed far sooner than the scheduled window but we have left it open in the event that more time is necessary. The server and network switch will be rebooted during the process so service will be unavailable and/or sporadic during this time.

Thank you for your patience and we apologize for any inconvenience,

- JFH staff

IcyBoards -> Jcink

Jul 17 2018, 02:07 PM

For those not aware, IcyBoards, another forum service has decided to close its doors. But they have provided the databases to their users, and they recommended our service to migrate to as a reliable home.

IB's service is closing July 31st. If you wish to convert from IB, please start working with us now as there is not much time left. The process is as follows:

1. Send an email to with your IB database attached

2. Include a link to your IB forum

3. Wait for my response -- I'll try to respond to you within 24-48 hours regarding whether I was able to successfully import your board into my development server.

4. If the import into the development server goes well, then I'll send you some screenshots of the board stats, the general forum layout, maybe a topic or two -- just to see if at a glance it looks as it should.

5. If everything goes OK with the test import and we're OK with the preview, then we'll schedule a time that's best for you and us to coordinate a conversion. In general, if a board has less or around than 100k posts then a conversion installation can be done in around 30 minutes from the time that I start working on it.

Everyone who wants to move from IB at this point to our service needs to email me ASAP as we are ready to begin conversions. Start this process with us no later than July 28th to avoid a significant delay in your import.

Please keep in mind that we are converting/migrating the following data:

1. Topics

2. Posts (links in the posts will be remapped)

3. Members & their Profiles (all users will need to reset their password with forgotten password recovery)

4. Categories

5. Forums

6. PMs

7. Avatars

Forum permissions will need to be reconfigured. Skins/themes will not be converted.

If your IB forum had adult or mature content, or it was mature rated, you will need to purchase premium service after the conversion process is finished.

Before sending a final database copy to us for moving, please do what you can to delete anything that isn't necessary. If you have a trashcan of old deleted posts for example and you really don't care about keeping them, please delete them as every little bit helps make the conversion process faster.

Thank you for your patience and support! We welcome you here to JFH/Jcink and hope to help you have the best experience going forward even though we don't run the same software

Service Interruption

May 23 2018, 04:29 PM

  • At 1:55 PM EDT there was a firmware fault with the drive controller on the server.
  • We worked to debug this. but ultimately elected to reboot the server at 2:37PM EDT.
  • Service was back online at 2:45PM EDT, but due to the hard restart pages were slow (~30 minutes) while the system 'warmed up.'
  • 4:00PM, service has stablized and restored to normal operation. (you may still experience sporadic lag for a few hours while it adds to the cache)
At this time we're closely monitoring everything, and are still investigating the full cause of the crash and will provide an update in the future. Due to the hard shutdown a handful of boards needed individual attention to repair data tables.

We're sincerely sorry for the interruption; please reach out if you are still unable to access or are having issues with your board.

Important Privacy Policy Changes Upcoming

May 4 2018, 06:04 PM

As a forum owner or member, we know that you value your privacy. We're updating our privacy policy, and the these changes will take effect later this month. Some changes to our privacy policy will include, but are not limited to the following:

More Transparency: We’ll provide additional details about the information collected and how we use that information. We’ll explain your choices and the control you have over your personal information. Every hosted forum will contain a link to the privacy policy in their footer near the copyright. The new privacy policy will include things such as an itemized description of what cookies are saved to track your login for example, rather than just saying that "we use cookies."

We have not made any changes to the data we collect, and we don't, and won't sell your data to third parties.

GDPR: On May 25, 2018, a new European Union (EU) data protection law, the General Data Protection Regulation (GDPR), takes effect. The GDPR gives individuals in the EU more control over how their personal data is used and places some obligations on businesses that process information of those individuals, even if they reside outside the EU. We’ll update our Privacy Policy to take into account some of the new requirements of the GDPR, as we receive more guidance from Europe and as market practices evolve. For more information about the GDPR see: here.

Privacy Tools: We're providing some enhanced member management functions for improved privacy. For example, when deleting a member, you can now choose to delete all IP address data associated with said member. Also a new feature, you can also choose to delete a member's personal information (such as: age, date of birth, and other profile elements), but keep the account itself.

As always, we will keep you updated about anything that changes with respect to privacy and data protection practices. Feel free to contact us if you have questions or concerns. Please keep in mind that we can't offer legal advice but we can answer any technical or otherwise questions you may have.

-John & the JFH team.

HTTPS, Messenger Fields, etc

Feb 4 2018, 06:33 PM

Today we have a general update regarding some features, changes, and status.

HTTPS Update

Starting today, when a new board is registered the link provided will be the HTTPS URL. This means that when you register a new board, it will transfer you to rather than

You are not forced to use HTTPS for your forum; as the http link will work; however, it is advised that if you haven't worked on getting your forum HTTPS-ready you should plan to do so this year. We want everyone to have a smooth and easy transition to HTTPS in due time. That being said, HTTP will always be available for as long as possible. We recently added a new feature that will seamlessly redirect everyone on your board to the https mode; including old posted links in topics.

It has been almost a year since we implemented HTTPS for *, and the reasons for this are provided here: What is HTTPS?. This page also contains resources and information to help you regarding the transition.

Messenger Fields

By default, boards include fields for messenger applications, including: GTalk, AIM, Yahoo, MSN, and Skype. Beginning this year, AIM finally closed their doors, along with MSN the previous years. Rather than force specific messengers into profiles on all communities, we will be removing these soon.

We recommend communities utilizing these fields to migrate any messengers that are still online such as skype and yahoo messenger to a custom profile field. The custom profile field system contains everything you need to add a number of social media and messengers (ex: discord, facebook) if you feel your community needs it. (As a side note: we are also looking into discord web hooks).

Spam & the Captcha

Scattered reports to us regarding spam in guest forums have been made. Last year we implemented Google's reCaptcha v2 and saw great success in spam filtering. Unfortunately, this year, recAPTCHA v2 was 'cracked' via the audio function, but it is still difficult for many spammers to pull off. In response to this we have increased keyword filtering, blocked aggressive known guest-spam IP ranges, and will continue to monitor the situation.

Inactive Forums

We've seen so many requests in the last year or two from those who want to use names of old forums that have been inactive for 2 or 3 years, especially ones with little to no content that are just sitting on a "good" name!

We will still be taking these requests by email; however toward the end of the year we will likely do a larger inactivity clearance to free names and resources on our systems. This past holiday season we saw a lot of spammers continue to hit boards like this as well despite the fact that they cannot be posted to. So we are thinking about mitigations options for the coming year to make the service even less attractive to those who spam while at the same time freeing names for those who'd like to use them. Remember: To mark any board as active, simply login to it via an Admin or Mod account. You do not actually need an 'active' community. More details on this of course will be provided when the time comes; we have done these types of clearances in the past on a micro and larger level as well.


We want to thank everyone who has subscribed to premium in the last few years. To celebrate that thanks, we always increase benefits each year and this year will be no different. Look for those increases sometime in the spring.

Status Page

Many users may not be aware but we recently updated our status page, which checks at 5 minute intervals for up-time. Our server status can always be found here: and updates are provided on twitter. Our status site is graciously hosted by uptimerobot and is not operated by us.

Here's to a great 2018! If you have any questions, please feel free to contact us.