Slow Network Speed [ Resolved ]

Mar 11 2015, 02:05 AM

We are currently having an issue with slow network speeds. I've contacted our provider and we're trying to figure out the cause of the problem.

Note that this is unrelated to the DNS issues earlier this week.

Thanks for your continued patience and support.

Domain Name Issues [Resolved]

Mar 9 2015, 05:08 AM

Very early this morning our domain name provider for jcink.com/jcink.net's domain name servers stopped responding. This occurred at around 3:30AM without any warning whatsoever or update from them.

As a result of this, with no response, and due to bad performance with them in the past couple months after over 8 years I have transferred the domain name servers away from them.

What does this mean for you? Unfortunately, domain name server changes can take as short as 15 minutes - 1 hour, all the way up to 24 hours to resolve. You will see that isup.me will show that jcink.net/.com are up and alive, but the domain name's new address is being recognized by the rest of the internet.

http://isup.me/jcink.com

http://isup.me/jcink.net

This entire event has been an emergency move and was not an ideal situation at all, but we had to do something to restore service. If you cannot access please reach out to me on twitter; although it will be difficult for me to help I will try and at least note the inability to access.

Currently I am aware the resolution is poor because we have only made this change 1 hour ago. I am actively monitoring this and addressing anything I can.

We sincerely apologize for this and hope to make a full service recovery soon.

-John

Network Maintenance [completed]

Mar 1 2015, 02:25 PM

We have been notified that the datacenter where our ddos-protected network provider (blacklotus) resides needs to physically move the system from one building to another. This will cause some service interruption.

The maintenance is scheduled for Wednesday March 4th 2015 at 3:00AM EST and can last "up to" 2 hours; but should be shorter than this.

Thanks for your patience, and I'll update this when I have more information.

At this time we are waiting for the exact maintenance window in the AM hours (1am or 3am) Pacific time US and the exact day that we will be moved. This is occuring sometime next week, Monday March 2nd to Friday March 6th.

The maintenance window is up to 2 hours -- though I am told it should be much shorter (the building is pratically next door) but I'll try to minimize it as much as possible.